annual congress

	ESPA-President Dr. Sigrun Lang and the Quality Manager of the ESPA Dr. Kurt von Storch hand out the EUROPESPAmed certificate to the General Manager of the Royal Residence in Birštonas, Mr. Vaclovas Kontrauskas, as the first facility in Lithuania.
	The congress participants listen attentive to the lectures during the 14th annual congress of the ESPA.
	ESPA Secretary General Joachim Lieber during the presentation of the delegations: ESPA treasurer Patrick Duruz from Switzerland gets his national flag.
	The opening panel from left to right: Gunnlaugur Jonsson, 1. ESPA Vice-President, Joachim Lieber, ESPA Secretary General, Nijolè Dirginčienè, Mayor of Birštonas, Antanas Serafinas Zenkevicius, President of Lithuanian Resort Association and ESPA-President Dr. Sigrun Lang.

The following lectures can be requested in the ESPA office in Brussels:

Congress Part I: Quality, Standards, Certification
Quality aspects in medical spas,
Dr. Janka Zalesakova, ESPA Vice President, Bratislava (SK)

Differences between pharmaceutics, medicinal products and
natural remedies in spas
Herbert Renn, Academy of Balneology and Climatology, Freiburg (D)

What brings the future? Results of the ISO working group “Spa Services”
Nicasio Perez Menzel, ANBAL, Madrid (E)

Spa service certification (standardization) activities in Lithuania.
Assoc.prof. Aida Macerinskiene, Institute of Tourism Development, VU (LT)

Congress, Part II:
Funding of spa treatments in the UK health system
Stephen Gordon, General Secretary of the European Council for Classical
Homeopathy, Kenninghall, UK

Mineral Water , Kneipp- and Peloid - Spas
Presentations by:
Gunter Sauer, Bad Kissingen (D) for Mineral Spas
Alexander von Hohenegg, Bad Wörishofen (D) for Kneipp Spas
August Großmann, Bad Senkelteich (D) for Peloid Spas

Congress, Part III:
Marketing/Management

Spa and wellness offers from the point of view of a tour-operator
Claudia Wagner, CEO FIT-Reisen, Frankfurt am Main (D)

New opportunities for the Spa and Wellness Industry
Sujith Ravindran, Vital People Group NV, Amsterdam (NL)


Future in energy management: cost-optimization in thermal spas
Harald Kannewischer, Zug (CH)